When it comes to selling your home, especially within the unique demands of military life, it’s essential to work with a realtor who understands your needs. At the Chris Scott Team, we pride ourselves on providing a full-service solution tailored specifically for military sellers. Unlike many in the industry, who have opted to reduce services when working with a military listing due to the diminished fee structure, we’ve chosen to maintain the same high level of care for our Canadian Armed Forces (CAF) clients. This commitment stems from our deep respect for the service members and their families, who deserve nothing but the best during what can be a stressful and significant life event.
Our Full-Service Approach
Initial Meeting
Our relationship begins with an in-depth initial meeting. During this consultation, we take the time to understand your specific situation, needs, and goals. Whether you’re facing a fast-paced relocation or have more time to plan, we tailor our approach to ensure a smooth and efficient process. This meeting also serves as a time for us to answer any questions you may have, laying the groundwork for a successful partnership.
Example: In March, we connected with clients who found us through our Ottawa relocations website. They were preparing for a military move and needed to sell their home on 254 Burnaby Drive. During our initial meeting, we discussed their timeline, plans for renovations, and their expectations for the sale.
Staging
One of the keys to selling a home quickly and at the best possible price is proper staging. We offer professional staging services to showcase your home’s best features, making it as attractive as possible to potential buyers. Our team brings in high-quality furnishings and décor that resonate with the current market trends, ensuring that your home makes a lasting first impression.
Example: As our 254 Burnaby Drive clients completed renovations in June, our stager provided guidance on how to optimize their space. They implemented these tips themselves, and later, our stager returned to add the final touches, ensuring the home was perfectly presented.
Professional Photography
In today’s digital age, first impressions are often made online. That’s why we invest in professional photography to highlight your home in the best possible light. Our photographers are skilled in capturing the unique qualities of each room and outdoor space, creating a visual story that attracts serious buyers.
Video Tours
In addition to stunning photos, we provide high-quality video tours. These are especially valuable for military buyers who may be relocating from another part of the country and can’t visit in person. Our video tours offer a comprehensive view of the property, giving remote buyers the confidence to make informed decisions.
Example: For 254 Burnaby Drive, we produced a full-length video tour, complete with Realtor commentary, to showcase the home’s unique features. This approach was particularly beneficial for out-of-town buyers, increasing the property’s appeal.
Listing
Once everything is prepared, we list your home on multiple platforms, including MLS and our website. We craft a compelling listing description that highlights the unique aspects of your home and the surrounding community. Our goal is to attract as many qualified buyers as possible, ensuring a competitive market for your property.
Example: We listed 254 Burnaby Drive on MLS, our website, and Realtor.ca, ensuring maximum exposure. The result? The home sold in just two days, receiving multiple offers—a testament to the effectiveness of our full-service approach.
Selling
From managing showings to negotiating offers, we handle every aspect of the selling process with precision and care. Our experience in military real estate means we understand the urgency and specific requirements that often accompany a military move. We work diligently to secure the best possible terms for you, ensuring a smooth transition to your next chapter.
Post-Selling Care
Our commitment to you doesn’t end when the sale is finalized. We provide post-selling care to ensure that all loose ends are tied up. This includes assistance with any final paperwork, coordination with movers, recommendations for trusted cleaning services, and offering guidance on your next steps, whether that’s settling into a new community or preparing for your next deployment. It even goes beyond the closing of your home, with birthday cards, client draws, and more—we love to keep in touch with you.
Example: After the sale of 254 Burnaby Drive, we connected our clients with a trusted company that checks in on the home to ensure everything is maintained before the new owners take possession. This extra step is part of our ongoing commitment to our clients’ peace of mind.
At the Chris Scott Team, we’re more than just realtors—we’re your partners in the journey of buying or selling your home. For our CAF members, this means providing a level of service that reflects the honor and commitment you bring to your service. We believe that by maintaining our high standards and full-service approach, we can make the real estate process as seamless and stress-free as possible for you and your family.
Posting to Ottawa is usually a message that our clients are excited about. It is much better than Cold Lake! The challenge with our market is that home ownership here is out of reach for many military families. Rising property prices, tight supply, and high interest rates have made things very tough! These factors have shifted the housing landscape, prompting many CAF members to reconsider homeownership and instead explore renting as a more viable option.
The Rising Cost of Property in Ottawa
Ottawa has always been an attractive location for both civilian and military families. The city offers a high quality of life, excellent amenities, and a strong sense of community. However, the booming real estate market has driven property prices out of reach for many. For military members, who are often required to relocate frequently due to postings, the high cost of purchasing a home in Ottawa can be prohibitive. Especially if members are relocating from the maritime provinces where the property prices are typically much lower. If you are coming from the West you are typically going to find similar or lower prices here.
For CAF members, who must adhere to a strict budget and financial planning, this competitive market can make homeownership seem out of reach.
Renting: A Practical Alternative
Given the current housing market conditions, many military members in Ottawa are turning to renting as a more practical and financially prudent option. Renting offers flexibility, which is particularly important for CAF members who may receive new postings on short notice. Additionally, renting eliminates the financial burden of a large mortgage and the potential loss in home value should the market fluctuate.
If you’re a military member navigating the Ottawa housing market, remember that you’re not alone. Whether you’re looking to buy or rent, understanding your options and making informed decisions is key to securing a home that meets your needs without compromising your financial well-being.
To buy or rent?
This will be dependent on many factors. With all expenses covered on a purchase it is really tempting to buy. With a good Realtor by your side you can make an investment that should appreciate in value. We have had less than 3 years of decreasing prices in the last 3 decades. So chances are you will have equity on the other side when you are posted out. There are also programs in place to mitigate losses should you find yourself in that unfortunate situation.
Our military specialty is a bit unusual in Ottawa. We have lots of experience navigating these questions and would be happy to help in any way we can!
In 2008, I had the opportunity to work with Anny and Martin, a couple who were part of a BGRS move. What started as a regular real estate transaction turned into something much more meaningful. Their positive attitude, trust, and openness made the experience memorable, and it ultimately shaped my career.
After helping them purchase their home, I realized how rewarding it was to work with military families. It wasn’t just about the transaction; it was about understanding their unique needs, especially during relocation. This experience led me to specialize in military real estate, and I’ve never looked back.
Sixteen years and four transactions later, Anny and Martin contacted me to list their home in Kingston. This wasn’t just another listing; it was a reminder of the ongoing relationship we had built and how much of my business I owe to them and others in the CAF community.
Working with military families is about more than just buying and selling homes—it’s about being there for them during significant transitions. Anny and Martin are a big reason I chose this path, and they continue to inspire me to do my best for every client.
We recently had the pleasure of assisting a military couple with their house hunt in Ottawa, turning it into an efficient and exciting adventure. The journey began with setting up a personalized portal tailored to their preferences,
allowing them to interact with listings by favouriting, disliking, and commenting on homes. This interactive approach helped Chris develop a strategic itinerary to maximize their limited viewing time.
To ensure efficiency during their brief visit, Chris pre-booked an inspection with a trusted home inspector before the couple’s arrival. This foresight was crucial in accommodating the tight timeframe and guaranteed that they could work with a reliable inspector.
Upon their arrival on a Sunday, the couple dived into their home search, visiting 28 homes over four days across Ottawa and its surrounding areas. Chris’s deep knowledge of the region helped them explore a variety of neighbourhoods, from the small-town feel of Carleton Place & Kemptiville to the notable suburbs of Kanata, Barrhaven and Stittsville. We explored them all! More inventory in the 2024 posting season has made military house hunting in Ottawa easier than in previous years. Good to see more balanced conditions in our marketplace.
The highlight of their trip was of course finding their dream home in Kemptville and swiftly fulfilling the home inspection condition, providing them with essential peace of mind.
This story exemplifies the success of a well-planned House Hunting Trip (HHT). If you’re preparing for your HHT in Ottawa or surrounding areas, our team is ready to guide you through every step, ensuring a smooth and successful home-buying experience.
Interested in starting your house-hunting journey? Contact us today to learn how we can assist you!
Here is a summary of the details of spending accounts related to CAFRD (Canadian Armed Forces Relocation Directive) benefits. There are two types of spending accounts: the Core Account and the Custom Account. Unused benefits from either account are forfeited and cannot be used for other expenses.
The Core Account is meant to compensate members for essential relocation expenses related to their move. It is not a fixed amount of funds.
The Custom Account is a fixed amount of funds determined by an individualized formula. It serves two purposes: enhancing benefits from the Core Account as indicated in the directive and providing flexibility to choose other CAFRD benefits that meet the member’s relocation needs.
The formula for the Custom Account is A + B + C = D, where A represents the accommodation factor, B represents the transportation factor, C represents the HG&E (household goods and effects) shipment factor, and D represents the total amount available in the Custom Account. The transportation factor is calculated using a kilometric rate based on the Department of Finance income tax deduction limit for the use of personal vehicles for business purposes.
The Custom Account formula also includes specific calculations for each factor. A is the greater of $1,000 or a percentage of the real estate commission based on the sale price of the principal residence. B is 35% of the cost of one-way transport for the member and dependents. C is 35% of the average cost of shipping qualifying household goods and effects per qualifying room.
Qualifying rooms for the HG&E shipment factor are listed, including bedrooms, kitchen, living room, etc. When items are shipped out of long-term storage, the formula is based on the number of qualifying rooms when the items originally went into storage.
In cases where a member shares accommodations with individuals other than their spouse or dependents, the HG&E shipment factor is based only on the rooms occupied by the member.
Ottawa is typically known to be a low inventory real estate market. This is changed slightly this year due to current market conditions. Military buyers will have more to choose from on their Ottawa relocation house hunting trips. Our team is also doing everything we can to present as many options as possible. We have put out thousands of flyers looking for home sellers to match with our incoming military buyers. This program is in its fifth year and it continues to be a success. We have been able to create win-win situations for both buyers and sellers. Buyers get the benefit of purchasing a house off market at a fixed cost and sellers have the opportunity to potentially sell off market with very little showings and no staging.
If you’re relocating to Ottawa feel free to get in touch and learn more about the programs we offer our incoming relocation clients.
BMO is the official bank of the Canadian Defense Community. This makes BMO and the Chris Scott Team a perfect fit for our military clients. We always have our client’s needs top of mind and strive to make each relocation as smooth as possible. We know the ins and outs of BGRS and know that during an HHT time is always of the essence. BMO has specific mortgage programs tailormade for military relocations that offer tight turnarounds on pre-approvals so you can rest easy during your HHT. We have a guest blog from our local Defense Mortgage Specialist Naween:
RELOCATION IT’S STRESSFUL. WE GET IT AND WE ARE HERE FOR YOU
Relocation is not a simple task. It’s very stressful. Leaving family, friends and a familiar environment is a daunting feeling. I have gone through 5 relocations myself, so I know the feeling. My biggest relocation was migrating to Canada. Moving 13,632 km, away from everything I knew for 23 years. The level of anxiety I had was through the roof, but I was also excited to start a new chapter with my wife. It took us time to settle, and we finally made Ottawa home. Bought our first home, had our first child and a new opportunity came along resulting in an out-of-city relocation. Two more relocations after we are back in Ottawa. Each relocation was stressful even though we had done it before. We had to tell ourselves it was ok to feel the way we did. The personal and professional growth I gained from them will not change my mind about doing it all over again. We became comfortable with meeting new people and making new friends with each move.
The biggest stress for us about relocating was finding a place to live. Temporary accommodations in hotels can only get you so far until the smell of eggs in the morning makes you sick. You have a limited amount of time to find a place that fits you and your family’s needs. This is where the expertise of a good realtor was a game changer. When we relocated to Sudbury for work, our house search revolved around a 9-month-olds schedule and needs. We had to think about daycare, schools (yes, it was a bit of a stretch to think of schools when our son was only 9 months), convenience to get to and from work, etc. New city, no support system to count on. We started our house search online in Ottawa and would send listings we wanted to see to our realtor having no idea about the areas. I remember to this day what our realtor said about a listing I sent. House looked great in pictures, well below our budget. Her exact words “We are not going to see that listing because you are not going to buy a home in that area. I don’t want Evan growing up in that neighborhood”. We soon came to realize that that neighbourhood was not suitable for kids, and the house was on a very busy street. I was reassured my realtor had my back and I was no longer stressed about finding the right home for our family. This is the same level of care and attention Chris Scott and his team bring to the table. They understand your needs and find properties to fit that need, so you don’t waste time.
Therefore, I am proud to align myself as the mortgage specialist assisting the clients of Chris and his team. They share the same values as I do, personally and professionally. Putting the client’s needs first vs getting a sale done. Focusing on advice and recommendations to protect you and your loved ones. Combining 6 years of mortgage experience, Chris and his team and BMO’s Defense Banking Program I am confident we can make your house purchase a stress-free experience.
If you have any questions about home financing or want to talk about my personal experience of relocation feel free to contact me. I am happy to answer any questions you have
Naween Thomas | Mortgage Specialist
(P) 613-709-0890
Ottawa is a very popular destination for military clients. Many come for a few years and get posted out only to return again with a promotion a few years down the road. With this type of short-term stay, you need to purchase at the right price to be able to sell with a nice profit when you get transferred out. Others may have their final stop in Ottawa and want to make sure they get a home that can suit their needs for years to come.
We thought we would share with you a few examples of homes we helped our military clients purchase in recent years and that they just sold this year:
Purchased in 2020 – $790,000 Sold in 2022 – $1,250,000
These clients sold their Fairwinds home with our team in 2017 and got transferred back to Ottawa in 2020, during a very challenging market for buyers. During their HHT they were clear they wanted to be back in Stittsville and find something with good value. The timing was not great as they were purchasing in a very fast sellers market. Our clients ended up competing in a multiple offer situation. It is important to note that we were not the highest offer in this multiple offer situation, but the seller wanted to work with us and sell to my clients. That one decision had an incredible impact for my clients. You can see what they bought it for back then and sold it for earlier this year.
Purchased in 2020 – $665,000 Sold in 2022 – $931,000
Another military client of ours purchased in 2020, during the same challenging market. They also wanted to live in, and ended up buying in Stittsville. This is a great example of how there are still deals to be had during a sellers market and we ended up getting a great deal for our buyers. The house needed new flooring on the main level and was passed up by other buyers because of this. Our clients were not phased by this small issue, they lived here for a few years, and then ended up getting new floors installed on the main floor. This small investment of a flooring project helped them capitalize on ideal conditions when they sold.
HHT’s are challenging and timing is everything, which is why having an experienced Realtor® on your side makes all of the difference when it comes to your biggest investment. We are here to help!
Our team prides ourselves in taking great care of our military clients. A big part of that is helping our clients who relocate to Ottawa purchase homes that will sell easily and appreciate nicely by the time they get transferred out. Selecting the right home, neighborhood, and community are also essential for the enjoyment of your time here. In short we know how important your Ottawa HHT is to you and your family. The house you buy will also have implications down the road when you sell. We need to make sure you are getting the right home for your needs.
Selling with our military specialists
The sale process is seamless with our team because we understand BGRS and have the appropriate partners who are all approved service providers. We are also one of Ottawa’s most recognizable military teams. We have the buyers coming in on postings that we can match up with our listings. One of our strategies is that we send out letters to prospective sellers ahead of posting season to spread awareness of incoming military buyers and our ability to match buyers with sellers of off market listings. This makes the process even smoother for everyone.
Some service providers no longer dealing with BGRS
Many prominent lawyers have decided no longer to accept BGRS files due to the low fee they receive for service in relation to their standard rates. This is something that we will keep an eye on moving forward. We still have some great lawyers on the list. Some Realtors are also pushing back and not accepting military sellers. While others are scaling back their services that they provide when selling a military members home.
This is not the case with our team. We offer the same high level of service clients have come to expect from us. Here are a few of the things that we are offering to our military clients:
3 Biggest Challenges Facing CAF Members on their HHT’s
Our team has specialized in helping military families buy & sell their Ottawa homes for over 15 years. It has always been the most enjoyable part of what we do. The current market conditions in Ottawa have created some real challenges for our military clients relocating the capital. It is a seller’s market and the absorption rate is at an all-time high. Here are the 3 biggest challenges facing our HHT clients in Ottawa:
1: Available properties to buy
In many neighbourhoods within the city there is not much inventory available. It is even more prevalent in the areas our military clients like to purchase. Kanata, Stittsville, and Nepean are all grappling with a shortage of available listings. These are historically low levels. The graph below illustrates this well. When supply is down and demand is strong it puts upward pressure on prices. It also tends to make house-hunting trips a bit more stressful!
2: Speed of Sales
Homes in Ottawa are selling at record speed. Before you arrive on your HHT the properties you may hope to see are sometimes sold. It is challenging when we have a full list of houses to look at, only to discover that many have been put under contract. It also means that when you are on the ground here the houses can sell quickly. Decisions on properties need to be made quicker than usual.
3: Multiple Offer Dates
This was the biggest hurdle for my military clients in 2019. Many sellers in Ottawa are not entertaining offers until a certain date and time. For instance, a house may come for sale on a Wednesday. Showings will begin but there will be no offers until the following Monday. Then on offer day, you may be competing against 3-5 other buyers for the house. I don’t have to explain the logistical concerns involved for clients coming in for a few days on their house-hunting trip. It is something that we had to overcome in 2019 for sure. All our HHT’s were successful last year.
Ok, so I have given you a few of the challenges that one might face. It is also important to know the solutions. Here are some of the solutions to tackle this challenging house hunting trip environment:
