When it comes to selling your home, especially within the unique demands of military life, it’s essential to work with a realtor who understands your needs. At the Chris Scott Team, we pride ourselves on providing a full-service solution tailored specifically for military sellers. Unlike many in the industry, who have opted to reduce services when working with a military listing due to the diminished fee structure, we’ve chosen to maintain the same high level of care for our Canadian Armed Forces (CAF) clients. This commitment stems from our deep respect for the service members and their families, who deserve nothing but the best during what can be a stressful and significant life event.
Our Full-Service Approach
Initial Meeting
Our relationship begins with an in-depth initial meeting. During this consultation, we take the time to understand your specific situation, needs, and goals. Whether you’re facing a fast-paced relocation or have more time to plan, we tailor our approach to ensure a smooth and efficient process. This meeting also serves as a time for us to answer any questions you may have, laying the groundwork for a successful partnership.
Example: In March, we connected with clients who found us through our Ottawa relocations website. They were preparing for a military move and needed to sell their home on 254 Burnaby Drive. During our initial meeting, we discussed their timeline, plans for renovations, and their expectations for the sale.
Staging
One of the keys to selling a home quickly and at the best possible price is proper staging. We offer professional staging services to showcase your home’s best features, making it as attractive as possible to potential buyers. Our team brings in high-quality furnishings and décor that resonate with the current market trends, ensuring that your home makes a lasting first impression.
Example: As our 254 Burnaby Drive clients completed renovations in June, our stager provided guidance on how to optimize their space. They implemented these tips themselves, and later, our stager returned to add the final touches, ensuring the home was perfectly presented.
Professional Photography
In today’s digital age, first impressions are often made online. That’s why we invest in professional photography to highlight your home in the best possible light. Our photographers are skilled in capturing the unique qualities of each room and outdoor space, creating a visual story that attracts serious buyers.
Video Tours
In addition to stunning photos, we provide high-quality video tours. These are especially valuable for military buyers who may be relocating from another part of the country and can’t visit in person. Our video tours offer a comprehensive view of the property, giving remote buyers the confidence to make informed decisions.
Example: For 254 Burnaby Drive, we produced a full-length video tour, complete with Realtor commentary, to showcase the home’s unique features. This approach was particularly beneficial for out-of-town buyers, increasing the property’s appeal.
Listing
Once everything is prepared, we list your home on multiple platforms, including MLS and our website. We craft a compelling listing description that highlights the unique aspects of your home and the surrounding community. Our goal is to attract as many qualified buyers as possible, ensuring a competitive market for your property.
Example: We listed 254 Burnaby Drive on MLS, our website, and Realtor.ca, ensuring maximum exposure. The result? The home sold in just two days, receiving multiple offers—a testament to the effectiveness of our full-service approach.
Selling
From managing showings to negotiating offers, we handle every aspect of the selling process with precision and care. Our experience in military real estate means we understand the urgency and specific requirements that often accompany a military move. We work diligently to secure the best possible terms for you, ensuring a smooth transition to your next chapter.
Post-Selling Care
Our commitment to you doesn’t end when the sale is finalized. We provide post-selling care to ensure that all loose ends are tied up. This includes assistance with any final paperwork, coordination with movers, recommendations for trusted cleaning services, and offering guidance on your next steps, whether that’s settling into a new community or preparing for your next deployment. It even goes beyond the closing of your home, with birthday cards, client draws, and more—we love to keep in touch with you.
Example: After the sale of 254 Burnaby Drive, we connected our clients with a trusted company that checks in on the home to ensure everything is maintained before the new owners take possession. This extra step is part of our ongoing commitment to our clients’ peace of mind.
At the Chris Scott Team, we’re more than just realtors—we’re your partners in the journey of buying or selling your home. For our CAF members, this means providing a level of service that reflects the honor and commitment you bring to your service. We believe that by maintaining our high standards and full-service approach, we can make the real estate process as seamless and stress-free as possible for you and your family.
Posting to Ottawa is usually a message that our clients are excited about. It is much better than Cold Lake! The challenge with our market is that home ownership here is out of reach for many military families. Rising property prices, tight supply, and high interest rates have made things very tough! These factors have shifted the housing landscape, prompting many CAF members to reconsider homeownership and instead explore renting as a more viable option.
The Rising Cost of Property in Ottawa
Ottawa has always been an attractive location for both civilian and military families. The city offers a high quality of life, excellent amenities, and a strong sense of community. However, the booming real estate market has driven property prices out of reach for many. For military members, who are often required to relocate frequently due to postings, the high cost of purchasing a home in Ottawa can be prohibitive. Especially if members are relocating from the maritime provinces where the property prices are typically much lower. If you are coming from the West you are typically going to find similar or lower prices here.
For CAF members, who must adhere to a strict budget and financial planning, this competitive market can make homeownership seem out of reach.
Renting: A Practical Alternative
Given the current housing market conditions, many military members in Ottawa are turning to renting as a more practical and financially prudent option. Renting offers flexibility, which is particularly important for CAF members who may receive new postings on short notice. Additionally, renting eliminates the financial burden of a large mortgage and the potential loss in home value should the market fluctuate.
If you’re a military member navigating the Ottawa housing market, remember that you’re not alone. Whether you’re looking to buy or rent, understanding your options and making informed decisions is key to securing a home that meets your needs without compromising your financial well-being.
To buy or rent?
This will be dependent on many factors. With all expenses covered on a purchase it is really tempting to buy. With a good Realtor by your side you can make an investment that should appreciate in value. We have had less than 3 years of decreasing prices in the last 3 decades. So chances are you will have equity on the other side when you are posted out. There are also programs in place to mitigate losses should you find yourself in that unfortunate situation.
Our military specialty is a bit unusual in Ottawa. We have lots of experience navigating these questions and would be happy to help in any way we can!
Relocating to Ottawa for a military assignment comes with its own set of challenges, one of which is finding convenient and efficient ways to commute to key locations such as the DND Headquarters on Carling Avenue and downtown Ottawa. For those who prefer to avoid the hassle of downtown parking and traffic, Ottawa offers several Park and Ride options that make the daily commute smoother and more efficient. Here’s a look at some of the best Park and Ride options and the transit times to major destinations using OC Transpo services.
Eagleson Park & Ride
To DND Headquarters:
Transit Time: Approximately 30-35 minutes.
Route: Take Route 63 or 64 directly to Tunney’s Pasture, then transfer to Route 66 or another bus heading towards Carling Avenue.
Details: Eagleson Park & Ride, located at Highway 417 and Eagleson Road, offers easy access to Connexion routes and has ample parking space.
To Downtown Ottawa (National Defence Headquarters):
Transit Time: Approximately 25-30 minutes.
Route: Take Route 63 or 64 directly to downtown.
Blair Park & Ride
To DND Headquarters:
Transit Time: Approximately 55-60 minutes.
Route: Take the O-Train Line 1 to Tunney’s Pasture, then transfer to Route 66 or another bus heading towards Carling Avenue.
Details: Situated in the east end, Blair Station is a key transit hub.
To Downtown Ottawa (National Defence Headquarters):
Transit Time: Approximately 20-25 minutes.
Route: Take the O-Train Line 1 directly to downtown.
Fallowfield Park & Ride
To DND Headquarters:
Transit Time: Approximately 40-45 minutes.
Route: Take Route 95 or 74 to Tunney’s Pasture, then transfer to Route 66 or another bus heading towards Carling Avenue.
Details: Located at 100 Via Park Place, Fallowfield Park & Ride offers free parking and is well-connected with Fallowfield Station for transit options.
To Downtown Ottawa (National Defence Headquarters):
Transit Time: Approximately 35-40 minutes.
Route: Take Route 95 or 74 directly to downtown.
Chapel Hill Park & Ride
To DND Headquarters:
Transit Time: Approximately 70-75 minutes.
Route: Take Route 32 or 33 to Blair Station, then transfer to the O-Train Line 1 to Tunney’s Pasture, followed by Route 66.
Details: Located at Brian Coburn Blvd and Navan Rd, it offers free parking and good transit connections.
To Downtown Ottawa (National Defence Headquarters):
Transit Time: Approximately 35-40 minutes.
Route: Take Route 32 or 33 to Blair Station, then transfer to the O-Train Line 1 to downtown.
Trim Park & Ride
To DND Headquarters:
Transit Time: Approximately 80-85 minutes.
Route: Take Route 39 to Blair Station, then transfer to the O-Train Line 1 to Tunney’s Pasture, followed by Route 66.
Details: This location is in the eastern outskirts, with direct transit routes available.
To Downtown Ottawa (National Defence Headquarters):
Transit Time: Approximately 45-50 minutes.
Route: Take Route 39 to Blair Station, then transfer to the O-Train Line 1 to downtown.
Making Your Commute Easier
Using Ottawa’s Park and Ride facilities can significantly reduce the stress and cost associated with daily commutes. The OC Transpo Travel Planner is an excellent tool for planning your route and ensuring you catch the next bus or train on time. By leveraging these Park and Ride options, military personnel can enjoy a more convenient and efficient commute, allowing them to focus on their important work at the DND Headquarters or downtown offices.
Here is a summary of the details of spending accounts related to CAFRD (Canadian Armed Forces Relocation Directive) benefits. There are two types of spending accounts: the Core Account and the Custom Account. Unused benefits from either account are forfeited and cannot be used for other expenses.
The Core Account is meant to compensate members for essential relocation expenses related to their move. It is not a fixed amount of funds.
The Custom Account is a fixed amount of funds determined by an individualized formula. It serves two purposes: enhancing benefits from the Core Account as indicated in the directive and providing flexibility to choose other CAFRD benefits that meet the member’s relocation needs.
The formula for the Custom Account is A + B + C = D, where A represents the accommodation factor, B represents the transportation factor, C represents the HG&E (household goods and effects) shipment factor, and D represents the total amount available in the Custom Account. The transportation factor is calculated using a kilometric rate based on the Department of Finance income tax deduction limit for the use of personal vehicles for business purposes.
The Custom Account formula also includes specific calculations for each factor. A is the greater of $1,000 or a percentage of the real estate commission based on the sale price of the principal residence. B is 35% of the cost of one-way transport for the member and dependents. C is 35% of the average cost of shipping qualifying household goods and effects per qualifying room.
Qualifying rooms for the HG&E shipment factor are listed, including bedrooms, kitchen, living room, etc. When items are shipped out of long-term storage, the formula is based on the number of qualifying rooms when the items originally went into storage.
In cases where a member shares accommodations with individuals other than their spouse or dependents, the HG&E shipment factor is based only on the rooms occupied by the member.
Ottawa is typically known to be a low inventory real estate market. This is changed slightly this year due to current market conditions. Military buyers will have more to choose from on their Ottawa relocation house hunting trips. Our team is also doing everything we can to present as many options as possible. We have put out thousands of flyers looking for home sellers to match with our incoming military buyers. This program is in its fifth year and it continues to be a success. We have been able to create win-win situations for both buyers and sellers. Buyers get the benefit of purchasing a house off market at a fixed cost and sellers have the opportunity to potentially sell off market with very little showings and no staging.
If you’re relocating to Ottawa feel free to get in touch and learn more about the programs we offer our incoming relocation clients.
BMO is the official bank of the Canadian Defense Community. This makes BMO and the Chris Scott Team a perfect fit for our military clients. We always have our client’s needs top of mind and strive to make each relocation as smooth as possible. We know the ins and outs of BGRS and know that during an HHT time is always of the essence. BMO has specific mortgage programs tailormade for military relocations that offer tight turnarounds on pre-approvals so you can rest easy during your HHT. We have a guest blog from our local Defense Mortgage Specialist Naween:
RELOCATION IT’S STRESSFUL. WE GET IT AND WE ARE HERE FOR YOU
Relocation is not a simple task. It’s very stressful. Leaving family, friends and a familiar environment is a daunting feeling. I have gone through 5 relocations myself, so I know the feeling. My biggest relocation was migrating to Canada. Moving 13,632 km, away from everything I knew for 23 years. The level of anxiety I had was through the roof, but I was also excited to start a new chapter with my wife. It took us time to settle, and we finally made Ottawa home. Bought our first home, had our first child and a new opportunity came along resulting in an out-of-city relocation. Two more relocations after we are back in Ottawa. Each relocation was stressful even though we had done it before. We had to tell ourselves it was ok to feel the way we did. The personal and professional growth I gained from them will not change my mind about doing it all over again. We became comfortable with meeting new people and making new friends with each move.
The biggest stress for us about relocating was finding a place to live. Temporary accommodations in hotels can only get you so far until the smell of eggs in the morning makes you sick. You have a limited amount of time to find a place that fits you and your family’s needs. This is where the expertise of a good realtor was a game changer. When we relocated to Sudbury for work, our house search revolved around a 9-month-olds schedule and needs. We had to think about daycare, schools (yes, it was a bit of a stretch to think of schools when our son was only 9 months), convenience to get to and from work, etc. New city, no support system to count on. We started our house search online in Ottawa and would send listings we wanted to see to our realtor having no idea about the areas. I remember to this day what our realtor said about a listing I sent. House looked great in pictures, well below our budget. Her exact words “We are not going to see that listing because you are not going to buy a home in that area. I don’t want Evan growing up in that neighborhood”. We soon came to realize that that neighbourhood was not suitable for kids, and the house was on a very busy street. I was reassured my realtor had my back and I was no longer stressed about finding the right home for our family. This is the same level of care and attention Chris Scott and his team bring to the table. They understand your needs and find properties to fit that need, so you don’t waste time.
Therefore, I am proud to align myself as the mortgage specialist assisting the clients of Chris and his team. They share the same values as I do, personally and professionally. Putting the client’s needs first vs getting a sale done. Focusing on advice and recommendations to protect you and your loved ones. Combining 6 years of mortgage experience, Chris and his team and BMO’s Defense Banking Program I am confident we can make your house purchase a stress-free experience.
If you have any questions about home financing or want to talk about my personal experience of relocation feel free to contact me. I am happy to answer any questions you have
Naween Thomas | Mortgage Specialist
(P) 613-709-0890
Ottawa is a very popular destination for military clients. Many come for a few years and get posted out only to return again with a promotion a few years down the road. With this type of short-term stay, you need to purchase at the right price to be able to sell with a nice profit when you get transferred out. Others may have their final stop in Ottawa and want to make sure they get a home that can suit their needs for years to come.
We thought we would share with you a few examples of homes we helped our military clients purchase in recent years and that they just sold this year:
Purchased in 2020 – $790,000 Sold in 2022 – $1,250,000
These clients sold their Fairwinds home with our team in 2017 and got transferred back to Ottawa in 2020, during a very challenging market for buyers. During their HHT they were clear they wanted to be back in Stittsville and find something with good value. The timing was not great as they were purchasing in a very fast sellers market. Our clients ended up competing in a multiple offer situation. It is important to note that we were not the highest offer in this multiple offer situation, but the seller wanted to work with us and sell to my clients. That one decision had an incredible impact for my clients. You can see what they bought it for back then and sold it for earlier this year.
Purchased in 2020 – $665,000 Sold in 2022 – $931,000
Another military client of ours purchased in 2020, during the same challenging market. They also wanted to live in, and ended up buying in Stittsville. This is a great example of how there are still deals to be had during a sellers market and we ended up getting a great deal for our buyers. The house needed new flooring on the main level and was passed up by other buyers because of this. Our clients were not phased by this small issue, they lived here for a few years, and then ended up getting new floors installed on the main floor. This small investment of a flooring project helped them capitalize on ideal conditions when they sold.
HHT’s are challenging and timing is everything, which is why having an experienced Realtor® on your side makes all of the difference when it comes to your biggest investment. We are here to help!
Our team prides ourselves in taking great care of our military clients. A big part of that is helping our clients who relocate to Ottawa purchase homes that will sell easily and appreciate nicely by the time they get transferred out. Selecting the right home, neighborhood, and community are also essential for the enjoyment of your time here. In short we know how important your Ottawa HHT is to you and your family. The house you buy will also have implications down the road when you sell. We need to make sure you are getting the right home for your needs.
Selling with our military specialists
The sale process is seamless with our team because we understand BGRS and have the appropriate partners who are all approved service providers. We are also one of Ottawa’s most recognizable military teams. We have the buyers coming in on postings that we can match up with our listings. One of our strategies is that we send out letters to prospective sellers ahead of posting season to spread awareness of incoming military buyers and our ability to match buyers with sellers of off market listings. This makes the process even smoother for everyone.
Some service providers no longer dealing with BGRS
Many prominent lawyers have decided no longer to accept BGRS files due to the low fee they receive for service in relation to their standard rates. This is something that we will keep an eye on moving forward. We still have some great lawyers on the list. Some Realtors are also pushing back and not accepting military sellers. While others are scaling back their services that they provide when selling a military members home.
This is not the case with our team. We offer the same high level of service clients have come to expect from us. Here are a few of the things that we are offering to our military clients:
When relocating to another city it is important to know what is going on in that real estate market. We wanted to share our most recent update and video, to assist you with planning for your house hunting trip to Ottawa.
Things are picking up as we head into the Spring season. We have seen a 52% increase in transactions from January to February of 2022 via MLS. This is a strong indicator that the Spring market has sprung.
The number of new listings in February (1,762) offers some hope for prospective Buyers. At 4% higher than the five-year average and 12% higher than February 2021, it resulted in an almost 10% increase in residential-class property inventory compared to last year at this time.
There is hope that the trend of increased new listings will continue so that the housing stock can be replenished.
We are now sitting at less than a month’s worth of inventory, which is still looking like a seller’s market. This means buyers need to have all of their financing set up so that they can move quickly in this market.
Our team has strategies that can help both our buyers and our sellers in this type of market. Please reach out if you have any questions about the current market or anything else we can help with.
I know that one of the biggest challenges with real estate and house hunting in Ottawa is the lack of available homes for sale. Rest assured our team is doing everything we can to find off-market opportunities for our incoming military buyers. We were able to pair up a few military clients last year with off-market deals. We have just proactively sent out over 25,000 letters for this express purpose to our local communities.
The system does work. Here is an example:
A seller in Jackson Trails, Stittsville got in contact with us about selling their detached 4 bedroom home. On the outside, it looked like most others in the area. On the inside, the house was extremely cluttered. Writing that I almost feel like that is an understatement. Lots of religious artifacts throughout the house and it would have needed a total staging overhaul. I presented each option to the seller and they said they would consider an offer off market if they could get a very specific price. The price was about what they would have got if it was staged.
On the other side, our buyers were coming in as a military transfer from another Canadian base were getting fed up with the process of offering against 15-20 other offers. It can be overwhelming, to say the least. They were happy to pay a slight premium for the exclusivity of the deal. This allowed everyone to leave happy.
We also had another past military client sell exclusively to an international military transfer to Ottawa. Again, they had a price they wanted and we delivered. In both cases, the process was smooth with only one showing each. In both cases, the buyer did not actually see the home in person until we showed up on closing date. We took care of every detail of these purchases and sales for our clients. House hunting is stressful enough, add on top of that relocating to a new city, we pride ourselves on being there every step of the way.
In closing our team is proactive with trying to produce options for our military clients relocating to Ottawa. If you are posted to Ottawa feel free to get in touch with our team. We are here to help!
