I have been fortunate enough to work with military members for over 15 years on their relocation moves to Ottawa. It is my favorite part of real estate. The thrill of finding homes for people on tight timelines is always a fun challenge. April & May are always the busy house hunting trip months. We were geared up for another busy posting season when Covid-19 hit. The impacts on the market were immediate. With the exception of a few military members who sold their homes in their respective cities all booked HHT’s were cancelled or postponed. Many listings that were ready to go to the market got pulled. When HHT’s resume hopefully later this month this is what the new Ottawa market looks like:
Listing Inventory Down
Sales were down 56% in April. There are fewer listings available but still, lots of buyers looking. Prices have stabilized but I am starting to see more multiple offers in the past week or so. Our market is starving for more new listings. I believe that they will be coming in the next few weeks. Sellers have been waiting for the right time to put their homes on the market.
Virtual Showings
We have already completed our first virtual house-hunting trip. I think we will have more to follow this year as families do not want to travel. We are face-timing clients through homes and providing them with as much information to make an informed decision. It seems challenging to buy off a video tour and floorplan. However, most new homes are sold the same way. I think this will be part of our new normal in weeks and months ahead.
Spring Selling Season Delayed
The spring market is going to be delayed into the summer this year. I think there will a very active summer market. If you are coming late on your Ottawa HHT this year it will not be reflected in the market. August right now seems like a very popular closing month for many of my clients.
Obstacles Can Be Navigated
Our team is committed to our military clients having the absolute best experience possible. Last year we navigated dozens of CAF members through a very hot market. This year it is the Covid-19 crisis. No matter what is thrown at us we will make sure you find a suitable home.
If you want to chat more about the market or your own real estate needs my cell is 613-863-6999
3 Biggest Challenges Facing CAF Members on their HHT’s
Our team has specialized in helping military families buy & sell their Ottawa homes for over 15 years. It has always been the most enjoyable part of what we do. The current market conditions in Ottawa have created some real challenges for our military clients relocating the capital. It is a seller’s market and the absorption rate is at an all-time high. Here are the 3 biggest challenges facing our HHT clients in Ottawa:
1: Available properties to buy
In many neighbourhoods within the city there is not much inventory available. It is even more prevalent in the areas our military clients like to purchase. Kanata, Stittsville, and Nepean are all grappling with a shortage of available listings. These are historically low levels. The graph below illustrates this well. When supply is down and demand is strong it puts upward pressure on prices. It also tends to make house-hunting trips a bit more stressful!
2: Speed of Sales
Homes in Ottawa are selling at record speed. Before you arrive on your HHT the properties you may hope to see are sometimes sold. It is challenging when we have a full list of houses to look at, only to discover that many have been put under contract. It also means that when you are on the ground here the houses can sell quickly. Decisions on properties need to be made quicker than usual.
3: Multiple Offer Dates
This was the biggest hurdle for my military clients in 2019. Many sellers in Ottawa are not entertaining offers until a certain date and time. For instance, a house may come for sale on a Wednesday. Showings will begin but there will be no offers until the following Monday. Then on offer day, you may be competing against 3-5 other buyers for the house. I don’t have to explain the logistical concerns involved for clients coming in for a few days on their house-hunting trip. It is something that we had to overcome in 2019 for sure. All our HHT’s were successful last year.
Ok, so I have given you a few of the challenges that one might face. It is also important to know the solutions. Here are some of the solutions to tackle this challenging house hunting trip environment:
How to have a successful Ottawa HHT in a tough market
First let me say that 2019 was the most challenging posting season ever in Ottawa. In these extreme market conditions, we managed to secure over a dozen houses for our clients and nobody left empty-handed or even settling for a house. I think a reality show on my client’s HHT experiences this year would win an Emmy for best reality show!! We had some adventures for sure and it wasn’t always easy but we got the job done. Here are a few keys to success in this market:
Adaptability to Conditions:
We need to act fast in this market. Whether it is reorganizing a day of showings to get into a new listing first or having an offer prepared and ready the instant our clients need it. We had one client purchase only 3 hours after they landed because that is when the offers were being presented. Clients need to be adaptable too. In that particular case, our clients beat out 5 other offers and secured the house. They love the house and neighbourhood to this day! Trust was important for them. They needed to trust us that the house was a good value and a good fit. They got a perfect house because they were adaptable to the conditions and our team was prepared to act fast with them.
Exclusive off-market opportunities:
We plan our whole year around the HHT season. We are determined to find off-market properties for our incoming military families. Here is an example of a letter we sent out to over 20,000 households.
We do targeted Facebook ads and postcards for Kanata and Stittsville. Both areas have been very popular for our military clients. Each year we have many clients who buy our off-market opportunities. In many cases, they are outgoing military clients who love selling to incoming CAF members. It works out great! Our team is proactive in creating the best experience possible.
Experience:
Simply put, there is no team better equipped to handle house-hunting trips. We work together on our HHT’s and are extremely organized to make sure every detail is taken care of. There is no team that knows BGRS policies or can get quick information on them faster than us.
Adaptability to market:
Every HHT is different and requires the ability to adapt to different situations. Let me give you a quick example of this: In 2019 posting season Andrew and Liv were about to put an offer on a house they didn’t really love in multiple bids. On the morning of the offer date, we are getting a pre-inspection done to give us the best chance. We are sitting there and this perfect house comes to the market (send to us via email). We booked the appointment for the inspection. We raced to the house and we were in there 30 mins after it hit the market. The clients loved it!! I knew the other agent really well and we had an offer in the seller’s hand within an hour (we have Steph in the office coordinating things). It was accepted an hour later (we had a tight timeline). Interestingly, another offer came in just after ours was already accepted. We dodged a bullet for sure. The moral of this story is that we do what it takes to get our clients the best house possible. If it means switching gears completely then that is what we will do. Andrew/Liv got their dream house! We need to adapt to the market conditions that are presented to us.
Communication before you arrive in the city is also very important. If you want to connect with our team and talk about your real estate needs or have any general questions please feel free to reach out.
I recently had some clients in from Edmonton on their HHT. They thought they found the perfect house for their family. Unfortunately for them, the inspector discovered some serious issues and our clients walked away from the deal. We were fortunate to have the expertise and guidance of an industry leader. This is the kind of support we make sure our clients have when they come to Ottawa for their HHT. Our preferred inspector is on the approved list and uses an infrared camera inspection as part of his package. He is the best in the business.
Many Ottawa military house hunting trips are during the busy spring market. This is the time where inspectors are also hard to book, especially on short notice. As an extra service to our clients, we have our home inspector tentatively book us a time. We are one of the few teams he does this for because we work with him so often.
Other inspectors that we use on HHTs when needed:
Water Inspectors
Our guy will test the volume of the well, the water treatment equipment, and of course have the water tested.
Septic Inspectors
We want to test the system to make sure it is in working order. It is one of the most expensive home components so we want to make sure there are no unexpected costs coming up.
Pool Inspectors
If you have a pool it is a good idea to have this inspected prior to purchasing. We have a company that specializes in this.
Whatever your needs are on your Ottawa house hunting trip, our team has you covered! Call or text us anytime if you have any questions 613-863-6999.
Relocating to Ottawa? Fill out our HHT Buyer Criteria Form to start your Ottawa home search today.
Being posted to Ottawa this year could mean a fairly challenging house hunting trip. Statistics released from the board in March revealed that sales were down almost 12% over last year. This is due to the lack of houses available for sale. There are so many buyers just waiting for houses to get listed. The lack of supply and strong demand continues to put upward pressure on prices. It also brings a unique set of challenges for our military clients. Many homes this year are listing on one day and then holding offers for about 5 days. This is something to take into account when you are planning your Ottawa HHT. We could always do what’s called a bully offer whereby one submits a strong offer before the presentation date but many sellers might not go for it.
FaceTime showings?
I had a recent military client put an offer in, based on a FaceTime walkthrough we had. This strategy is not for everyone but can help narrow some houses down before you arrive for your Ottawa house hunting trip. We will do everything we can to make your HHT as smooth as possible.
Relocating to Ottawa? Fill out our HHT Buyer Criteria Form to start your Ottawa home search today.
CAF RP (RELOCATION PROGRAM) SERVICE DELIVERY – IMPROVEMENTS APS
UNCLASSIFIED
BASED ON CAF MEMBERS’ AND THEIR FAMILIES’ FEEDBACK ABOUT THE BGRS RELOCATION SERVICES, THE CMP TEAM HAS IMPLEMENTED SERVICE DELIVERY AMENDMENTS TO IMPROVE THE RELOCATION EXPERIENCE
THE MAJOR CONTRACT AMENDMENTS FOR APS 2019 ARE AS FOLLOW:
INDIVIDUAL PLANNING SESSIONS WILL BE SCHEDULED WITH THE MEMBER. THE FIRST SESSION WILL TAKE PLACE WITHIN 5 BUSINESS DAYS OF REGISTRATION. THE BGRS AGENT WILL OUTLINE THE FUNDAMENTALS ON PROCESSES, WEBSITE NAVIGATION AND ADDRESS THE MEMBER S QUESTIONS AND CONCERNS. FOLLOW-ON SESSIONS ARE AVAILABLE AND CAN COVER HOUSE HUNTING TRIPS (HHT), TRANSPORT TO NEW LOCATION, CLAIM FINALIZATION OR OTHER SPECIFIC TOPICS AS REQUIRED/REQUESTED. TIMING IS SCHEDULED BY THE MEMBER. GENERAL INQUIRES MAY BE MADE DURING WORKDAYS FROM 0800-2000HRS EASTERN
THIRD-PARTY SERVICE PROVIDER (TPSP) PAYMENTS. BGRS WILL NOW BE RESPONSIBLE TO PAY PARTICIPATING TPSP LIKE HOME INSPECTION, LEGAL FEES, APPRAISAL, REAL ESTATE COMMISSION AND RENTAL SEARCH ASSISTANCE FEE. THIS WILL REDUCE MEMBERS’ WORKLOAD AS NO ADVANCES OR CLAIMS ARE REQUIRED. MEMBERS MAY ALSO CHOOSE TO USE NON-PARTICIPATING TPSP (NOT LISTED IN THE DIRECTORY). IN THOSE CASES, THE MEMBER WILL HAVE TO REQUEST AN ADVANCE IF NECESSARY, PAY THE TPSP, AND CLAIM THE REIMBURSEMENT. THE MEMBER WILL ALSO BE RESPONSIBLE FOR ANY NON-APPROVED FEES
THE PAYMENT CARD HAS BEEN ELIMINATED. ALL FUNDS DUE TO THE MEMBER WILL BE RECEIVED THROUGH ELECTRONIC FUND TRANSFER
THE SERVICES ARE NOW AVAILABLE THROUGH THE BGRS WEBSITE AND THE MOBILE APP
TO HELP FACILITATE A SMOOTH RELOCATION FOR MEMBERS AND THEIR FAMILIES, MEMBERS WILL BE GIVEN TIME DURING THEIR WORK DAY TO ORGANIZE THEIR MOVES. SPECIFICALLY, FOLLOWING REGISTRATION WITH BGRS, THE CHAIN OF COMMAND IS TO PROVIDE EACH POSTED MEMBER A HALF DAY TO CONDUCT THEIR FIRST CALL WITH THEIR BGRS AGENT AND TO FAMILIARIZE THEMSELVES WITH THE ONLINE SERVICE. IF THERE IS STILL AN ISSUE UNDERSTANDING THE PROCESS, MEMBERS CAN CALL THEIR AGENT FOR CLARIFICATION. IN ADDITION, MEMBERS WILL BE GIVEN RELOCATION ADMINISTRATIVE TIME AS REQUIRED. THIS WILL BE CONDUCTED IN 1-2 HOUR BLOCKS, IN COORDINATION WITH THE MEMBER’S CHAIN OF COMMAND. FOR NEW MEMBERS WHO HAVE JUST COME OFF THE BTL THE CHAIN OF COMMAND IS TO ENSURE THEY HAVE ACCESS TO COMPUTERS
MEMBERS WILL HAVE FURTHER DETAILS ON THE PROCESS IN THEIR POSTING MESSAGES, INCLUDING HOW TO ACCESS THE BGRS WEBSITE AND WHO TO CONTACT IN CASE OF ISSUES WITH THE SITE. MEMBERS CAN EXPECT THEIR CLAIMS TO BE SETTLED WITHIN 15 BUSINESS DAYS OF BGRS RECEIVING THE REQUIRED INFORMATION
TO ENSURE THE PROCESS AND THE CHANGES ARE VERY CLEAR TO MEMBERS, WING AND BASE REPRESENTATIVES WILL MEET FOR A THOROUGH EXPLANATION ON 27 MARCH, IN OTTAWA
IN CASE OF DIFFICULTIES, MEMBERS WILL BE ABLE TO CONSULT BGRS, THE CFIRP COORDINATOR OR DIRECTOR RELOCATION BUSINESS MANAGEMENT. THIS INFORMATION AND SPECIFIC DIRECTION FOR USING THE BGRS SERVICE HAVE BEEN INCLUDED IN EACH MEMBER S POSTING MESSAGE
MEMBER S SATISFACTION WILL CONTINUE TO BE MEASURED VIA AN ANNUAL SURVEY RELEASED AFTER THE APS AND CAF WILL CONTINUE TO MONITOR FEEDBACK FOR FUTURE RELOCATION EXPERIENCE IMPROVEMENTS
COMMENTS AND CONCERNS CAN BE ADDRESSED TO DRBM POSITIONAL MAILBOX AT: DRBM2(UNDERSCORE)CFIRP-DGAR2(UNDERSCORE)DPRFC AT FORCES.GC.CA
There is no sugarcoating that if you are posted to Ottawa this year, your HHT may be challenging. Our inventory is down 20% over last year and 40% over 2017 numbers. It is bordering a housing crisis, considering the insatiable demand. Prices are still affordable but buyers are competing and putting upward pressure on prices. I really believe this could be the last year or two of prices that fall within the affordability index with average income levels of the city.
As you may know, we work with dozens of military buyers who get transferred into and out of Ottawa each year. I have been proactive in building up a database of off-market listings. This weekend we have 2 properties that we are showing to a couple on their HHT that are exclusive listings. They will be contenders for them. As an example of our proactiveness, we have sent this letter to 10,000 households in the West end of Ottawa:
Our team is serious about making your house hunting trip in Ottawa successful. Please get in touch to discuss how we can be of service to you.
When I set out last year to undertake this exercise I was optimistic 2018 was going to be a good year. I could not predict just how hot our market was going to be. Early in the year, there was a significant shortage of housing inventory across the city. This of course is a huge challenge for my military clients who are coming in for their house hunting trips. Low inventory makes it extremely challenging to find something on the time crunch of a house hunting trip. Especially in the most active price ranges. The most price range in 2018 was 300-450k. In many cases, our clients were offering against as many as a dozen or more other buyers. This is common practice in cities like Toronto but a newer phenomenon here in Ottawa. There was lots of newer inventory by Spring but it only helped marginally. It was still a seller’s market but as the year went on it became less competitive for properties. Instead of 12 offers on many of the listings, we started seeing 2-4 offers depending on price range. This past year I was able to match up 3 military clients with off market properties. This really helped. We always have “off market” opportunities that we can offer to our preferred military clients on their Ottawa House hunting trips. To better understand the market it is good to look at the stats. Let’s have a look at the numbers driving our market.
KEY INDICATORS
AFFORDABILITY
Ottawa households have one of the highest household income averages in Canada. If you see the graph on the following page you can see that prices are still relatively affordable for Ottawa buyers. This graph looks very different for buyers in cities like Vancouver and Toronto. This is taken from the popular military neighbourhood of Fairwinds in Stittsville.
IMMIGRATION
If you Google best places to migrate to in Canada, Ottawa seems to be the number one choice. I am seeing many more immigrants choose Ottawa as their final destination. Toronto and Montreal are of course popular but when someone researches where to live in Canada, Ottawa comes out close to number one in almost all categories.
The common misconception out there is that these immigrants do not have the funds to purchase real estate. That is not always the case. In many instances, it is their credit or lack thereof that may be holding them back. In any case, these immigrants are coming at a record pace and will likely be purchasing real estate in the future.
MORTGAGE RULES AND INTEREST RATES
Banks have been forced to stress test buyers at a full 2 percentage points higher than the interest rate of their mortgage. This can impact purchasing power by almost 20%. I see the need for this but as house prices rise in major market centres there has been plenty of pushback. Interest rates have been slowly rising and this has put pressure on affordability for some buyers. If this trend continues it will have an impact on the market for sure. With the economy being more sluggish, the need for further increases may be curbed.
LOCAL ECONOMY
Ottawa has always been an underrated city in my view. We have a strong local economy with one of the highest median household income averages in Canada. Our unemployment rate is at historically low levels. It is a prototypical government town that has a growing technology sector and lots of solid, high paying professional jobs. It is only a matter of time before our prices surge and we become a global player in real estate. For a world-class capital city our prices still might be a bargain. Time will tell!
ELECTION YEAR
Housing affordability has climbed up to be one of the top issues for millennials. This makes it an election issue. A recent poll found that 64% of millennial voters want the government to do something about climbing prices. We will see the politicians respective platforms later this year. My prediction is that some of these platforms will have policies that will make it easier or more affordable for buyers to purchase. It could mean the return of 30-year amortizations. The stress tests might be eased or there could be a new policy altogether. Something to watch for sure.
MILITARY AND TECHNOLOGY
The DND move to the Nortel campus has been a major factor in the recent price appreciation in many of Ottawa’s west neighbourhoods. Interestingly, it is still a few years away from being fully operational as they phase employees into the new headquarters. In 2018 there was a major announcement that another prominent military operation headquarters will be built in close proximity within 10 years. The new building will house over 4500 employees. This will have an impact down the road on our real estate market. The location has not yet been announced but I have heard it will be at Shirley’s Bay just west of the DND. Once operational the mili
GROWTH AND INFRASTRUCTURE
Ottawa is growing and maturing into a world-class city. We should all be grateful to live in a city with such a high quality of life. By March we will have light rail going right downtown that will make life easier for commuters. This will just be the start of a much broader transportation plan. We have a super hospital that will be coming online in the years to come. Lebreton will eventually get the green light for redevelopment. Lots to be excited about. These will help fuel our economic growth in the years ahead.
2019 FORECAST
I believe it will be another strong resale year for Ottawa homebuyers and sellers in 2019. There is still pent-up demand and lots of buyers looking to purchase. This was reinforced just before Christmas as our team was involved in 2 multiple bid situations in the Fairwinds area. The targets were modern semi-detached townhomes, one that we sold for a record price with 3 offers. This is not the kind of activity you would typically see just before Christmas. It is indicative of the market in the entry level price points. The $350k-450k market will continue to be red hot this year. I have spoken with a few builders who had record years. Next year many homebuyers will be on the move to their newly built homes. This will hopefully create some much-needed inventory in 2019.
I predict we will have another seller’s market that will slowly slide to a balanced market by the time 2019 is complete. Barring an international crisis, it will be another great year for the Ottawa Real Estate market.
If you are curious about your homes worth please fill in this form for a no-obligation market assessment.
House hunting trips can be challenging for buyers who are not familiar with Ottawa. We really only have a few days to explore its neighbourhoods and secure a house. In the east end of Ottawa, many of my military clients are comparing the markets of Orleans and Rockland. Here is a brief summary of the two locations:
Rockland: This is a rapidly growing neighbourhood that is outside the city of Ottawa boundaries. It is situated about 40 km to downtown Ottawa. Housing prices are much more appealing to families looking to stretch their dollar. You drive further but get more. In many cases, you can get a detached home for the same price as a newer townhouse in Orleans. For many this is enough to take on a longer commute each day. It is, however, important to note that resale can be a bit more challenging in Rockland. Houses tend to stay on the market longer.
Orleans: This is an Ottawa East suburb with a population of over 100,000 people about 16kms to downtown Ottawa. Always, a very popular location with lots of amenities, schools, and good transit connections to downtown. The future LRT line will make access even easier in the years to come. Resale is much easier when compared with Rockland but prices can be 100k more than Rockland for the same detached 2 storey/double garage house.
In a recent house hunting trip, my clients who were up from Washington ended up looking in both Orleans and Rockland. He was posted to Letrium and felt like Rockland would be the better choice because of its value proposition. They ended up securing their dream house there for $425k. That house would have been 550k plus in Orleans. It really is that big of a price difference depending on the style of housing.
If you are debating between these two locations on your relocation to Ottawa please feel free to get in touch. I would be happy to send you options in both locations.
Ottawa is increasingly becoming a city with a clear price differential between some of the East end suburbs when compared to the west. Nothing could have illustrated this more than a recent house hunting trip. My clients were looking in both Barrhaven and Orleans with a budget of under 500k. They had Barrhaven as their ideal location but were open to looking at other areas. After looking at 15-20 properties together It was clear that one could get more house/square footage in Orleans for the same price as something in Barrhaven. The bigger question for my clients was is the price difference enough change their mind on Orleans?
Price of a detached 2 storey home with a one car garage:
Orleans: $427,000 (YTD sales Jun 4/18)
Barrhaven $454,750 (YTD sales Jun 4/18)
In the end, my clients went with their preferred location. They (as do I) see the future of Ottawa being more West-centric. Especially for the military with its new DND location and the upcoming construction of the operational headquarters. My clients decided to pay a premium to be in the location they wanted. As a military Realtor, it is always good to look at future resale as well. I think because of the shift in DND jobs to west-end it will be a bit easier to resell in the future.
Orleans also has some great future prospects as well. Amazon just announced a new 1M square foot distribution centre and the LRT will extend out East in its next phase. The nice thing about buying in Ottawa is that no matter what location you choose, you cant go wrong! Our real estate market is one of the worlds most stable.
If you are in need of a military Realtor that knows Ottawa well and has experience with HHT’s please feel free to get in touch. This is what we specialize in.
